Finance Sector Research
Knowledge is the currency for you and your business.
Finance Sector Research
The financial services business, from banking to investments to insurance, is evolving in the same way that many other industries are: the consumer is changing, technology is changing, and the global competitive environment is changing. Knowing how these developments affect your sector and business in particular — and how to take advantage of them — is crucial to your success. You need a seasoned partner who can supply you with timely, cost-effective, and secure market intelligence to help you make informed decisions.
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Common challenges for financial services
The financial services industry has grown stronger as we have progressed from the financial crisis of ten years ago, but it now faces new business problems. Regulatory uncertainty is still high, consumers are better aware and have higher expectations, and new technology is moving at such a rapid pace that it's difficult to stay up.
Building brand preference and loyalty
Financial services organisations must become more customer-centric, and for many, this is either a completely new requirement or they lack the essential insights to achieve the required level of consumer knowledge. You need a partner who knows your industry and your customers, as well as the solutions to help you make better business decisions.
Industry disruptors
You're working in an increasingly omni-channel world, where not only is the web channel growing more essential, but also how you access it is changing. All businesses must adapt to the growing usage of mobile devices, as well as grasp how the internet of things (IoT) is affecting financial services. Alternative currencies, such as Bitcoin, are gaining traction, if not widespread usage, and must be understood.
Security challenges
Security breaches not only cause major operational problems but also harm your brand's reputation. Every day, new difficulties emerge that demand ongoing attention. When working with your data and customers, you need a partner who understands the importance of this issue and can fulfill the highest standards of security and confidentiality